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ESG performance indicators

Continuous improvement of our sustainability performance

Impact area

Indicator

Measure

Unit

2018

2017

% change

Above-average sustainable investments

GRESB

Percentage above-average sustainable investments total portfolio

%

79%

76%

2%

GRESB

Percentage Dutch funds with GRESB 4/5 stars

%

94%

93%

1%

GRESB

Percentage of GRESB 4/5-star ratings in the regional mandates

%

41%

34%

6%

GRESB

GRESB coverage total portfolio

%

92%

91%

2%

GRESB

GRESB coverage of Dutch funds

%

100%

100%

0%

GRESB

GRESB coverage of the regional mandats

%

75%

72%

3%

Investing in sustainable real estate

Impact area

Indicator

Measure

Unit

2018

2017

% change

Sustainable building certificates

BREEAM or GPR

Share of sustainable building certificates based on m2 (BREEAM or GPR) (GRI-CRESS: CRE8)

%

62%

31%

31%

Reducing environmental impact

Impact area

Indicator

Measure

Unit

2018

2017

% change

Energy labels

EPC

Share of energy labels based on m2 (GRI-CRESS: CRE8)

%

100%

100%

0%

Share of green energy labels based on m2 (A, B or C label)

%

95%

93%

2%

Average energy index

#

1.15

1.22

-2%

Number of DUO Labels

#

521

536

-3%

Impact area

Indicator

Measure

Unit

2018 (Abs)

2017 (Abs)

% change (LfL)

Energy

Electricity

Total electricity consumption (GRI: 302-2)

MWh

37,045

31,120

-0.3%

Gas

Total gas consumption (GRI: 302-1)

1,787

2,243

-3.7%

District heating and cooling

Total consumption district heating and cooling (GRI: 302-2)

10,154

10,239

-0.8%

Total

Total energy consumption all sources (GRI: 302-2)

40,396

40,725

-0.6%

Energy intensity

Average energy intensity of the buildings (GRI-CRESS: CRE1)

kWh/m²/year

34

35

-0.6%

Coverage ration data energy and CO2

 

284 of 328

261 of 298

 

CO2 emissions

Direct

Scope 1 (GRI: 305-1)

tonnes CO2e

524

637

-3.7%

Indirect

Scope 2 (GRI: 305-2)

17,489

17,696

-0.4%

Total

Total CO2 emissions (GRI: 305-2) Scope 1 and Scope 2

18,012

18,333

-0.4%

Total CO2 emissions after offsetting

1,840

1,964

-1.3%

CO2 emission intensity

Average CO2 intensity of the buildings (GRI-CRESS: CRE3)

kg CO2e/m²/year

15

16

-0.4%

Water

Total

Total water consumption (GRI:303-1)

71,390

78,433

-7.0%

Water intensity

Average water intensity of the buildings (GRI-CRESS: CRE2)

m³/m²/year

0.37

0.42

-7.0%

Waste

Total

Total waste by weight (GRI: 306-1)

tonnes

810

751

8.5%

Recycling percentage

%

32%

30%

4.5%

Improving stakeholder value

Impact area

Indicator

Measure

Unit

2018

2017

% change

Stakeholder engagement

Tenant satisfaction

Response percentage (GRI: 102-43)

%

58%

45%

13%

Average total score (GRI: 102-43)

#

7.3

6.7

10%

Promote sustainability in the chain

Considerate building sites

Number of registered building sites

#

20 (of 60)

18 (of 43)

 

Percentage of registered building sites (acquisition price)

%

46%

43%

3%

Responsible organisation

Impact area

Indicator

Measure

Unit

2018

2017

% change

Sustainable agreements

Rental contracts

Number of new rental contracts

#

4,248

3,849

10%

Number of sustainable rental contracts (green leases)

#

120 of 18,349

44 of 17,980

173%

Environmental data head office

Impact area

Indicator

Measure

Unit

2018 (abs)

2017 (abs)

% change (LfL)

Energy

Electricity

Total electricity consumption

MWh

551

717

-23%

Share of electricity from renewable sources

0

0

 

Gas

Total gas consumption (GRI: 302-1)

0

0

 

District heating and cooling

Total district heating and cooling (GRI: 302-2)

574

594

-3%

Percentage locally generated heating and cooling

0

0

 

Total

Total energy consumption all sources (GRI: 302-2)

1,125

1,311

-14%

Energy intensity

Energy intensity head office gross floor area (GRI-CRESS: CRE1)

kWh/m²/year

128

149

-14%

 

Coverage data Energy and CO2

 

1 of 1

1 of 1

 

Waste

Total

Total waste by weight (GRI: 306-1)

tonnes

22,774

24,100

-6%

Recycling percentage

%

33%

23%

10%-punt

Mobility

Distance

Lease cars

km

2,078,245

2,585,824

-20%

Public transport

402,987

391,313

3%

Air travel

1,258,131

676,976

86%

CO2 emissions

Direct

Scope 1 (GRI: 305-1)

tonnes CO2e

310

346

-10%

Indirect

Scope 2 (GRI: 305-2)

268

204

31%

Total

Total CO2 emissions (GRI: 305-2) Scope 1 and 2

579

551

5%

Total CO2 emissions after compensation

579

551

5%

CO2 emission intensity

CO2 intensity head office (GRI-CRESS: CRE3)

kg CO2e/FTE/year

0.3

0.4

-15%

CO2 intensity mobility (GRI-CRESS: CRE3)

kg CO2e / FTE / year

3.1

3.2

-3%

CO2 intensity total (GRI-CRESS: CRE3)

kg CO2e / FTE / year

3.4

3.6

-6%

Water

Total

Total water consumption (GRI:303-1)

1,758

1,189

48%

Water intensity

Water intensity head office (GRI-CRESS: CRE2)

m³/FTE/year

10.3

7.8

33%

Social data

Impact area

Indicator

Measure

Unit

2018

2017

Employees

Contract (incl. proportion of women)

Number of employees (GRI: 401-1)

FTE

169.7 (33.8)

152.5 (31.3%)

Full-time contract percentage (GRI: 401-1)

%

74% (21.7)

77% (23%)

Part-time contract percentage (GRI: 401-1)

%

26% (74)

23% (70%)

Temporary contract percentage (GRI: 401-1)

%

11%(45)

13% (33%)

Permanent contract percentage (GRI: 401-1)

89% (34)

87% (34%)

Health

Absenteeism (GRI: 403-3)

%

2.6%

3%

Staff turnover

Staff turnover percentage (GRI: 401-2)

%

5.4%

3.8%

Emloyee satisfaction

Employee engagement - survey response percentage (GRI: 103)

%

see 2017

96.1%

Average satisfaction score (GRI: 103)

#

see 2017

8.0

Employee engagement score

see 2017

8.1

Employee enthusiasm score

see 2017

8

Equality & diversity

Percentage of women (GRI: 405-2)

%

35.4%

34%

Percentage of women in senior management (GRI: 405-2)

19.2%

19%

Training & development

Number of internships and graduate positions

#

4

4

Age (incl. proportion of women)

<30

Ratio

7.4 (31)

9% (29%)

30-40

28.6 (28)

29% (28%)

40-50

38.3 (37)

34% (33%)

50-60

19.4 (35)

24% (42%)

>60

6.3 (45)

4% (43%)

Clients

Investor satisfaction

Response percentage (GRI: 102-43)

%

na

na

Average total score (GRI: 102-43)

#

na

na

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